CUSTOMER SUPPORT
RESOURCES

Organogenesis' Circle of Care is a program providing information and resources to customers. The program’s resources include information about patient assistance programs, coverage inquiry and benefit verification processes, ordering and shipping, and coding. From the moment our products are deemed appropriate for patients, through treatment, we’re with the customer every step of the way.

Circle of Care Outer Circle of Care Inner

Reimbursement Support Center

We are committed to ensuring that physician and facility providers receive information and resources when treating their patients with our portfolio of products.

  • Benefit Verification/
    Prior Authorization Resources
  • Claims Review Resources
  • Coverage, Coding, and Reimbursement Resources

Customer Care Center

If you have any questions about our products, policies, or programs, contact us for additional information. Our Customer Care Center offers a variety of resources dedicated to providing the best possible customer journey.

  • Dedicated and Trained Staff
  • Customer Support Hotline

Key Resources

We provide a variety of key resources for our customers, ranging from our reimbursement hotline to our customer portal and everything in between.

  • Reimbursement Hotline/
    Inquiry Mailbox
  • Joint Commission/
    Regulatory Resources

Medical and technical resources

  • Provide Resources on Products and Product Uses
  • Field Support to Customers

Patient-focused programs

  • Charitable Assistance Program
  • Patient Assistance Program

Learn more about reimbursement

VISIT REIMBURSEMENT

Contact us for more information

CONTACT US